DX - Politique de confidentialité

PRIVACY POLICY

This policy applies to the site: dx.ca

Last updated: November 1, 2020

Respect for your privacy is of the utmost importance to 9166-7683 Quebec Inc, which is responsible for this site.

This privacy policy aims to outline:

  • How your personal information is collected and processed. Any information that can identify you should be considered personal information. This includes your first and last name, age, postal address, email address, location, or IP address;

  • What are your rights regarding this information;

  • Who is responsible for processing the collected and processed personal information;

  • To whom this information is transmitted;

  • The site's policy on "cookies."

1. COLLECTION OF PERSONAL INFORMATION

We collect the following personal information:

  • Last Name

  • First name

  • Company name

  • Mailing address

  • Zip code

  • Email address

  • Phone/fax number

  • Credit card number

  • Profession

The personal information we collect is collected through the collection methods described below, in the "Forms and Collection Methods" and following sections.

2. FORMS AND COLLECTION METHODS

Your personal information is collected through the following methods:

  • Website registration form

  • Order form

  • Opinion poll

  • Competition

We use the information collected for the following purposes:

  • Order tracking

  • Information/Promotional offers

  • Statistics

  • Contact

  • Website management

3. INTERACTIVITY

Your personal information is also collected through the interactivity that can be established between you and our website. This information is collected through the following means:

  • Comments

  • Correspondence

  • Information for promotional offers

We use the information collected for the following purposes:

  • Statistics

  • Contact

  • Website management

4. LOG FILES AND COOKIES

We collect certain information through log files and cookies. These files allow us to process statistics and traffic information, facilitate navigation, and improve service for your comfort.

a) Description of cookies used by the site

These are mainly the following information:

  • IP address

  • Operating system

  • Visited pages and queries

  • Connection time and day

The use of such files allows us to achieve the following objectives:

  • Improvement of service and personalized welcome

  • Creation of personalized consumer profiles

  • Order tracking

  • Statistics

When browsing the site, third-party cookies may be stored. These are particularly the following third parties:

In addition, the site integrates social media buttons allowing you to share your activity on the site. Cookies from these social networks may therefore be stored on your computer when you use these features.

These sites have their own privacy policies and terms of use that may differ from our site. We invite you to consult the privacy policies and terms of use of these sites.

b) Opposition to the use of cookies by the site

You can oppose the storage of these cookies by configuring your navigation software.

If you decide to disable cookies, you can then continue browsing the site. However, any malfunction of the site caused by this manipulation cannot be considered our responsibility.

5. SHARING OF PERSONAL INFORMATION

We are committed to not selling or generally commercializing the collected personal information. However, we may share this information with third parties for the following reasons:

  • Consumer profiling

  • Advertising

If you do not want your personal information to be shared with third parties, you can object at the time of collection or at any time thereafter, as stated in the "Right of objection and withdrawal" section.

6. DURATION OF PERSONAL INFORMATION RETENTION

The personal information controller will retain all collected personal information on its website's computer systems and under reasonable security conditions indefinitely. Your personal information will be kept for as long as your DX account exists, to serve you or to comply with legal requirements.

7. HOSTING OF PERSONAL INFORMATION

Our site is hosted by: L'Effet Monstre Inc., headquartered at the following address:

1256 René Lévesque Ouest, Québec, QC, G1S 1W2

The host can be reached at the following phone number: 1-877-454-9868.

The information we collect and process is exclusively hosted and processed in Canada.

8. PERSONAL INFORMATION CONTROLLER

a) Personal information controller

The personal information controller is Pierre-Etienne Chamard. He can be contacted as follows:

By email, [email protected]. Requests will be forwarded to the appropriate services for your needs.

The personal information controller is responsible for determining the purposes and means used for processing personal information.

b) Personal information controller's obligations

The personal information controller undertakes to protect the collected personal information, not to transmit it to third parties without informing you and to respect the purposes for which this information was collected.

In addition, the personal information controller undertakes to notify you in the event of rectification or deletion of personal information, unless it involves formalities, costs, or disproportionate procedures for him.

In the event that the integrity, confidentiality, or security of your personal information is compromised, the personal information controller undertakes to inform you by any means.

9. RIGHT OF OBJECTION AND WITHDRAWAL

You have the right to object to the processing of your personal information by the site ("right of objection"). You also have the right to request that your personal information no longer appear, for example, in a mailing list ("right of withdrawal").

In order to exercise the right of objection to the processing of your personal information or to request the withdrawal of your personal information, you must follow the following procedure:

The user must make a request to limit the processing of his/her personal information from the personal information controller, by sending an email to [email protected].

10. RIGHT OF ACCESS, RECTIFICATION, AND DELETION

You can learn about, update, modify, or request the deletion of information about you, following the procedure below:

The user must send an email to the personal information controller via [email protected], specifying the subject of his/her request.

If you have one, you have the right to request the deletion of your personal account by following the following procedure:

The user must send an email to the personal data controller, using the email that was used to create the account. The request for deletion of data will be processed within 10 business days.

11. SECURITY

The personal information we collect is stored in a secure environment. The people working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

  • SSL Protocol (Secure Sockets Layer)

  • SET Protocol (Secure Electronic Transaction)

  • Access management - authorized person

  • Automatic backup

  • Username/password

  • Firewalls

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, there is always a risk when using the Internet to transmit personal information.

12. CHANGES TO THE PRIVACY POLICY

This privacy policy can be consulted at any time at the following address

dx.ca/privacy-policy

We reserve the right to modify it to ensure its compliance with the law in force.

Therefore, you are invited to regularly consult this privacy policy to be informed of the latest changes that will be made to it

13. ACCEPTANCE OF THE PRIVACY POLICY

By browsing the site, you attest to having read and understood this privacy policy and accept its conditions, particularly with regard to the collection and processing of your personal information, as well as the use of cookies.

14. LEGISLATION

Private Sector Privacy Act, RLRQ c P-39.1; and/or

Personal Information Protection and Electronic Documents Act, SC 2000, c 5.